Customer Service

Welcome to Preciosa!

Please choose from the options below. If you need further assistance please feel free to call or email us. Our customer service hours are M-F, 8:00am to 5:00 pm EST.

E-mail contacts

Service and support: preciosaboutique@gmail.com

Phone contact

1-800-971-5731

About Us

Want to know more About Us? Learn more about Preciosa, a company dedicated to providing it's customers with beautiful, stylish Lingerie, Clothing and Accessories.

Contact Us

Need to Contact Us? Because customer satisfaction is extremely important to us, we want to know if we're not providing you, our customer, with the ultimate Lingerie Shopping Experience!

Return Policy

Not completely satisfied? Check out our Return Policy, where you can download a copy of our Exchange/Return Form. This is necessary part of our Procedure for Returns/Exchanges, as it helps ensure that we provide you with an expediant and accurate Return/Exchange.

Lingerie Care

Not familiar with proper Lingerie Care? At Preciosa, we do not only want to provide you with the best lingerie, but we want to help you keep it looking great for as long as possible. That is why we've written up some information on the subject, just for you!

Help

Need Help making a purchase or navigating the site? If you cannot find an answer to your question in our Frequently Asked Questions, please feel free to contact us!

Sizing

We know that Sizing is always a concern when one buys apparel online, so we've made an effort to collect sizing charts from each of our vendors, in order to help you find the right fit the first time.

Terms of Use

Please take a look at our Terms of Use before using our site, to help ensure you have the best experience possible while you are here.

Privacy Policy

At Preciosa, your privacy is very important to us. Read more about our security measures in our Privacy Policy.

Shipping Info

Find out more about how we ship your order on our Shipping Info page.

Site Map

Looking for something specific? We've laid out our main category listings for you in our Site Map to help you get a better idea of our site's setup.

Blog

Are you interested in keeping up with Preciosa's deals, as well as the hottest lingerie news? Keep an eye on our Blog, Preciosa's Blog and register to receive our Newsletter.